The SPTF is governed by a Board of Directors (13 elected, up to 3 appointed to ensure regional diversity) and a fixed number of elected representatives from each of the major stakeholder groups: Funders, Asset Owners & Investment Managers, Financial Service Providers (FSPs), Global Networks of FSPs, and Standard Setting Coordination, Information and Capacity Building Services.
Financial Service Providers (FSPs)
Vivian Akofa Mottey, Opportunity International Savings & Loan (OISL)
Malkhaz Dzadzua, JSC MFO Crystal (Georgia)
Global Networks of FSPs
Eugénie Constancias, Entrepreneurs du Monde
Tom Shaw, Catholic Relief Services
Standard Setting Coordination, Information and Capacity Building Services
Cécile Lapenu, CERISE SPI4
Daniel Rozas, MIMOSA/e-MFP
Isabelle Barrès, The Smart Campaign
Loïc De Cannière, Incofin IM
Executive Director (Ex-officio member)
Laura Foose, Social Performance Task Force
Frank DeGiovanni, Ford Foundation (Chair Emeritus)
Frank DeGiovanni is senior adviser to Ford’s president, Darren Walker, and works closely with the executive leadership team on the design of the foundation’s new Office of Strategy and Learning. Previously, he served as director of Financial Assets, leading Ford’s worldwide efforts to build financial assets for disadvantaged people with support through grants and program-related investments (PRIs). His team made grants through a focused set of initiatives on savings, individual asset development, Social Security reform, rural livelihood development and consumer financial services.
Prior to that role, Frank was the foundation's deputy director of Program-Related Investments, where he was responsible for creating and monitoring a diverse loan portfolio of organizations promoting community and economic development in the United States and internationally.
Before joining the Ford Foundation in 1991, Frank was associate professor and senior research associate at the New School for Social Research in New York City, where he researched and taught graduate-level courses in housing and community development, urban political economy and policy analysis. From 1985 to 1987, he was chairman of the Pratt Institute's Department of City and Regional Planning in Brooklyn, where he also taught and consulted on projects in housing and community development. Frank has a Ph.D. and a master's in regional planning, both from the University of North Carolina at Chapel Hill.
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Christophe Bochatay, Triple Jump
Christophe Bochatay is the Social Performance and Impact Manager at Triple Jump. His main responsibility is to ensure that the funds managed by Triple Jump are managed in such a way that their development mandates are achieved. This includes the creation and dissemination of SPM assessment tools, assessing the development potential of individual investments and the monitoring and reporting of the developmental results at the investment and portfolio level.
Christophe has been actively participating in the SPTF investors working group since 2010. He chaired the action group on Harmonization of Social Performance Due Diligence Tools, which provided a platform for investors to share their social performance assessment tools. Additionally he has been an active contributor to the working groups on the PIIFs, Reasonable Covenants, ALINUS, and AVOID, and has shared lessons learned from his work on balanced returns and outcome measurement with the SPTF community.
Christophe joined Triple Jump in 2010 as the Social Performance Coordinator and Investment Officer responsible for West Africa. He spent the first six years of his career in banking and asset management in the US and in Switzerland. He entered the field of international development in 2006 working in the strengthening of civil society in Macedonia, and as a consultant for the transformation of a microfinance institution in Kosovo. He holds an MBA from ESADE Business School and a BA in Economics from New York University.
Triple Jump is an impact-focused fund manager managing five investment funds in the areas of financial inclusion, SMEs and housing. Triple Jump’s clients are social investors ranging from institutional investors, family offices, development finance institutions (DFIs), and governments. Triple Jump’s investees are both financial service providers and funds serving our end-clients, which are MSMEs operating in developing countries. Triple Jump currently works with more than 160 MFI partners in over 50 countries and is represented on the Board of more than 10 MFIs.
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Anna Kanze, Grassroots Capital Management
Anna is the Chief Operating Officer of Grassroots Capital Management. She has been an active participant in the SPTF Annual Meeting and Social Investor Working Group (SIWG) since 2008.
Anna has been a member of numerous SIWG initiatives, including ALINUS working group to align investors' due diligence with the Universal Standards, discussions on measuring and reporting outcomes, and discussions on lenders' guidelines for setting covenants in support of responsible microfinance. Anna has also contributed to the Universal Standards indicators, practices and Implementation Guide, with particular emphasis on articulating Dimension 6.
Throughout her time with SPTF, Anna has encouraged consolidation of industry initiatives -- including responsible pricing, the Smart Client Protection Principles, and the Universal Standards with broader industry standards and ratings (e.g., IRIS and GIIRS). This helps raise awareness of the group's work beyond microfinance, reduce the reporting burden of MIV's and MFIs, and share our best practices with new sectors and members.
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Hans Ramm, Swiss Agency for Development and Cooperation (SDC)
Hans Ramm is a development economist with a vocational banking background. He has been a practitioner in 'up-scaling' microfinance institutions and 'down-scaling' commercial banks for more than a decade. He was also board member of a microfinance institution and an investment vehicle. Hans joined the Swiss Agency for Development & Cooperation (SDC) in 2008 as focal point for financial sector development.
At SDC, Hans is in charge of knowledge management in the areas of rural finance, micro and agricultural insurance, microfinance, and SME finance. He represents SDC at the SPTF, CGAP, and the MicroInsurance Network as well bilateral funders at the Steering Committee of the Smart Campaign. Hans is sitting on the Development Facility Committee of the European Fund for Southeast Europe since 2006. He has launched the Swiss Capacity Building Facility, a public-private partnership with the Swiss financial sector to promote financial inclusion in the South.
SDC has supported the social performance and responsible finance agenda from the onset by funding Cerise's Social Performance Indicators (SPI) initiative since 2003. This has resulted in building the Social Performance System of the MIX Market and the SPI assessment tools for microfinance institutions and investors. SDC has also funded the latest versions of the SPI assessment tools that are fully compatible with SPTF's Universal Standards for Social Performance Management. SDC has been co-funding the Rating Initiative to raise transparency in responsible finance practices by supporting the specialized microfinance raters in developing their Microfinance Institutional and Social Rating products. Furthermore, SDC has become a core funder of the SPTF in late 2012, and just started a Latin America initiative with the MIF/IADB to enhance the corporate governance of microfinance institutions as an essential dimension of responsible finance.
Hans has been carrying out SDC's work in mainstreaming social performance / responsible finance standards since 2008. He has participated in the SPTF annual conferences in Paris, Madrid, Berne (hosted by SDC and Liechtenstein), Den Bosch, and Jordan.
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Christine Poursat, Agence Française de Développement (AFD)
Christine has been working as a practitioner in microfinance and financial inclusion for over 20 years. She came to microfinance after a few years in private sector banking and equity investments. She joined the French NGO GRET first as technical assistant to an MFI in Cambodia, then as head of GRET's microfinance department. She actively participated in the creation of the CERISE network and the launch of the first SPI tool initiative.
From 2006 she was a founding partner of Alia Developpement, an advisory firm specializing in financial inclusion. As an independent consultant she participated in various assessments of microfinance institutions and programs, in studies and publications for regulators, governments, and funders. She also coordinated several regional or national diagnostics and strategies in inclusive finance.
Since 2018 she has been working for the French Agency for Development (Agence Française de Développement, AFD), the main implementing agency for France’s official development assistance to developing countries. Christine is the focal point for financial inclusion within AFD’s department for Financial Institutions where she supervises the implementation of projects mainly in Africa and South-East Asia. Her portfolio includes grants and loans in support of MFIs, dedicated investment vehicles, professional local associations, and national or regional regulation and supervision bodies.
Christine holds an MBA from H.E.C. in Paris, a MIM from CEMS, and a post-graduate degree in Development Economics from Science Po Paris.
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Paul Luchtenburg, United Nations Capital Development Fund (UNCDF)
Paul has more than 20 years of experience in Microfinance and Financial Inclusion playing a variety of roles from implementer, Technical Assistance provider, funder, and board member. Paul holds an MBA from Eastern University and has contributed to the writing of a number of books and articles on microfinance and financial inclusion.
Paul was previously on the SPTF board when, as CEO of AMK, he was elected as the MFI representative. Paul participated in numerous SPTF annual meetings including Den Bosch, Bern and Amman. He was also one of the founding members of the SMART Campaign steering committee and is passionate about ensuring that the microfinance industry and financial inclusion initiatives do no harm, and put clients first.
Paul was an active supporter of MF Transparency in giving guidance and helping organize the MF Transparency ratings in Cambodia.
Currently Paul serves as the program specialist for inclusive finance for UNCDF, the arm of the UN that focuses on financial inclusion in the poorest countries and has long played an active role in SPM and client protection issues. UNCDF is implementing a number of creative projects including MAP (Making Access Possible). This supply and demand research culminated in the development of the Financial Inclusion road map which was approved by the government of Myanmar in February 2015. UNCDF is also facilitating MFI greenfields, financial diaries research, digital financial service interventions, and is setting up a market development facility, which will provide local currency funding and technical assistance.
Before UNCDF Paul served as the senior operations officer for microfinance covering the East Asia and Pacific region for the International Finance Corporation (IFC). During this time Paul was involved with developing IFCs social performance strategy.
Prior to UNCDF Paul served as the CEO of AMK in Cambodia. AMK has received numerous awards and is a recognized leader in delivering cost effective financial services while having a strong social performance focus. During his tenure AMK was the first organization in Asia to receive the Gold Award for Social Performance Reporting from CGAP. AMK was rated #1 in Cambodia and #16 in world for the MIX composite rating, and was the only organization to be in the top 20 for three years. Previous to AMK Paul worked with World Relief implementing in Cambodia and then providing TA support to the Euro Asia region. Paul is currently based in Myanmar.
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Vivian Akofa Mottey, Opportunity International Savings and Loans (OISL)
Vivian Mottey joined Opportunity International Savings and Loans (OISL) in 2008 as a Branch Relationship Manager, and by dint of hard work she rose through the ranks to become the Northern Sector Area Manager, Training Manager, Senior Transformation Manager, Head of Micro Business (Southern Sector), and is currently the Head of Transformation. She is the SPM Champion of OISL and plays a leading role in securing Smart Certification for OISL.
OISL has endorsed Transparency International and introduced the social performance and responsible finance agenda into its operations. Mrs. Mottey is responsible for ensuring the USSPM and Client Protection Principles are fully integrated into the operations of OISL at all levels. Thus Social Performance Indicators (SPI) have been introduced and measured regularly since January 2015. This has resulted in building a strong Social Performance System for OISL and has placed the institution in an outstanding position in Ghana, where social performance matters and Smart Certification is an emerging trend.
She has participated in the SPTF Annual Conferences in Senegal in 2014 and Morocco in 2016. She holds a Commonwealth Executive MBA from KNUST; a B.Sc. Administration (Accounting) from the University of Ghana; an ACCA Foundation Certificate from IPS, and a Certificate in Financial Management from USDA Graduate School in Washington DC.
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Malkhaz Dzadzua – JSC MFO Crystal (Georgia)
Malkhaz Dzadzua is a microfinance practitioner with over 20 years of professional experience in Financial Inclusion and Organizational Management. Since 2004 he holds senior management positions with a main focus on strategic leadership, investor relations, risk management, CSR, business growth and transformation.
Malkhaz is a Founder CEO of JSC MFO Crystal, a leading Non-Bank Microfinance Institution in Georgia, which started in 2004 as a small non-profit organization and soon grew into a market leader MFI with more than $130 million total assets, 60 regional branches, 1,000 employees and 100,000 active clients (mainly rural and low-income households), successfully managed by the Crystal Group as of 2018. The company received many prestigious awards and recognitions for its high social standards and transparency. It was among the first MFIs worldwide to be awarded by the status of S.T.A.R. MFI from MIX for its commitment to being Socially Transparent and Responsible (2013); Platinum level award for Social Performance Reporting from MIX (2012); Winner at SMART Campaign “Plain language loan contract for client” (2011); Financial Transparency Award by CGAP (2006) etc. Crystal was also the first MFI in Georgia conducting Social Rating and endorsing the SMART client protection principles.
Before Crystal, in 1995-2004 Malkhaz worked for the local NGO in Georgia (CHCA) with the mission to improve the livelihoods of IDPs, conflict-affected and other socially vulnerable groups. He started here in 1995 as a student volunteer and has been soon promoted to a business consultant (1997), loan officer (1998), branch manager (1999) and microfinance program manager (1999-2004).
Malkhaz actively participates in various local and international professional networks, business associations and social initiatives. Currently he serves as a Board Member of UN Global Compact Georgia; Chairman of Social Performance and Ethic Committee at Georgian Microfinance Association; Board Member at CSR Club Georgia; Investment Committee Member at Young Entrepreneurs School (YES-Georgia); Investment Committee Member at the Center for Social Entrepreneurship Georgia. In past Malkhaz served as a first Chairman of the Board at the Georgian Microfinance Association (2005-2007); Steering Committee Member at EBRD’s Microfinance CEO Forum (2012-2014); Working Group Member at SPTF (2011-2012); Founder/Board Member at the Business Angels Association Georgia (2016-2017).
Malkhaz holds a Master’s Degree in Economics and Management and currently is a PhD Candidate in finance. He is an international certified expert in Microfinance and Risk Management by Frankfurt School of Finance & Management. He also completed a number of executive education and MOOC certification programs at Harvard Business School, Yale University, Stanford University, Joint Vienna Institute, HEC Paris and London Business School. Malkhaz is often invited as a speaker and panelist at international conferences and forums.
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Allan Robert Sicat, Microfinance Council of the Philippines, Inc. (MCPI)
Allan Robert Sicat is the Executive Director of the Microfinance Council of the Philippines, Inc. (MCPI), the national association of microfinance institutions in the Philippines. He joined MCPI in 2004 and became its Executive Director in 2012. Under his leadership MCPI was awarded the Financial Inclusion of the Year Partner from 2013 to 2015 by the Bangko Sentral ng Pilipinas.
Before MCPI, Mr. Sicat was part of the Rural Banker’s Association of the Philippines-Microenterprise Access to Banking Services program, a USAID-funded initiative that assisted rural banks in developing microfinance services for poor and low-income households. He currently represents MCPI as a Board member at the Microfinance Information and Data Sharing, Inc. (MIDAS), the microfinance credit bureau in the Philippines.
In 2015, as part of the Social Performance Fund for Networks, MCPI provided technical assistance to members to improve institutional practices on social performance. MCPI was also instrumental in the passage of the Microfinance NGOs Act of 2015; a law that provides governance, financing, and social performance accreditation standards for NGOs engaged in microfinance. In 2017, MCPI published the Philippines Social Performance Country Report. In 2008,
Mr. Sicat earned his Masters Degree in Business Administration from the De La Salle University–Ramon V. del Rosario Sr. Graduate School of Business. He also holds a Bachelors Degree in Applied Economics and a degree in Commerce, with a major in Management of Financial Institutions, also from the De La Salle University. Mr. Sicat has been an active member of SPTF since 2011 and has participated in SPTF annual conferences in Den Bosch, Jordan, Panama, Senegal, Cambodia, and Morocco.
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Mohamed Attanda, Microfinance African Institutions Network (MAIN)
Mohamed Attanda holds a Master’s Degree in Business Administration (MBA) Global Studies & Finance (Southern New Hampshire University), and a Bachelor’s Degree in Banking and Finance from the University of Ghana, Legon. He has nine years of experience in microfinance. In 2003, Mohamed was involved in a training at the Boulder Institute of Microfinance, specializing in Management of MFIs, and has organized and attended several other national and international microfinance training courses. Mohamed Attanda is a trainer on financial education modules, management of income-generating activities, credit management, control of loan delinquency, and social performance. He teaches at Université Catholique de l’Afrique de l’Ouest, Togo, as a trainer in the microfinance master’s program.
Since January 2014, Mohamed Attanda has been the Executive Director of Microfinance African Institution Network (MAIN), a powerful pan-African composed of 80 members in 22 African countries. Before taking on this role he was the organization’s Network Francophone Program Officer. Before joining MAIN, Mohamed Attanda worked in the banking sector with Ecobank and Ghana Commercial Bank, and in the development organization Heritage United Way, in New Hampshire, USA.
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Isabelle Barrès, The Smart Campaign
Isabelle Barrès, The Smart Campaign In her current role as Director of the Smart Campaign, Isabelle Barrès leads global efforts to promote financial consumer protection and keep clients first in microfinance. She has over 20 years experience in microfinance and the formal banking sector. She helped create the MIX in 2002, and led its strategic initiatives until 2007. From 2007 to 2010, she managed Kiva¹s microfinance operations and developed its global strategy to maximize social impact. Isabelle has been a key contributor to best practice publications on standards and financial performance monitoring, and is a founding member of Women Advancing Microfinance. She was a member of the SEEP Network Social Performance Working Group from 2003 to 2007. She has been a member of the Social Performance Task Force since 2005, and was the chair of the SPTF Common Social Performance Indicators Sub-committee from 2005 to 2007. She is now a member of the Truelift Microfinance Technical Review Committee, the Truelift Advisory Committee and the Cambodia Microfinance Association Advisory Board. Isabelle has a BA in Economics, an MBA and a post graduate degree in Development Economics. She is fluent in English, French and Spanish
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Eugénie Constancias - Entrepreneurs du Monde
Eugénie CONSTANCIAS is the Social Performance Manager for “Entrepreneurs du Monde”, a French NGO created in 1998 acting as an incubator of social businesses in the field of microfinance and access to energy. Through technical and financial support, “Entrepreneurs du Monde” is mainly dedicated to reinforce the social mission of its network of FSPs in Asia, Western Africa and Haïti in order for them to improve the well-being of the vulnerable people they serve. Prior to that, Eugénie worked as an analyst in the social rating department of MFR conducting 25 assignments in 15+ countries. She contributed to the fine tuning of the social rating methodology and piloted the microfinance institutional rating. Eugénie also worked as a research assistant analyzing international framework agreements and codes of conduct in relation with the European Foundation for the Improvement of Working and Living Conditions.
In the last seven years working for “Entrepreneurs du Monde”, Eugénie has developed practical solutions to help FSPs implementing the Universal Standards for Social Performance Management. Her work involves equipping organizations with a social strategy through the definition of their mission, theory of change, social goals and targets ; defining sets of indicators and processes to track clients’ socio-economic profile; developing policies and procedures to protect clients; conducting surveys to assess the adequacy of products and services, and carrying out ‘Social Performance Indicators’ audits.
Eugénie is committed to giving a voice to socially oriented FSPs striving to combine sustainability with social goals fulfillment. As a technical assistant provider, she could witness how crucial it is to embed SPM in organizations’ strategies and operations. Eugénie is dedicated to facilitate experience sharing and learning on social performance at FSP level.
Eugénie graduated from Audencia Nantes School of Management, France and holds a degree in social sciences from the University of Caen, France.
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Tom Shaw, Catholic Relief Services
Since May 2007, Thomas Shaw has been Catholic Relief Service’s (CRS) Senior Technical Advisor for Microfinance, based in Baltimore, Maryland, USA. He has an M.S. in Agricultural Economics and Rural Sociology from The Ohio State University, specializing in rural financial markets and microfinance. He has a proven track record of over 40 years of high quality, successful technical service provision to rural finance institutions, savings and credit cooperatives, and stand-alone microfinance institutions in Africa, South Asia, and Latin America. He has provided training and mentoring on financial management and accounting, delinquency management, development and implementation of savings and credit products, governance, human resources development, and research design and implementation.
Tom is extremely committed to the idea, practices, and policies that promote financial inclusion for all, but especially those that are among the poorest and most vulnerable in the world. This implies a real application of social performance practices and principles in all financial activities, whether conducted by commercial banks, microfinance institutions, credit unions/SACCOs, or community owned and managed savings groups. His commitment and dedication to all of his work activities is well known within the microfinance community of practitioners, as well as among government and central bank regulators across Africa.
As such, Tom has been actively working within the SPTF, while supporting the implementation of the MISION II and MISION Africa projects, which collectively reached 213 MFIs across 12 countries in Latin America and 6 countries in Africa. He is a strong voice in advocating to donor and partners that MFIs can and must set and achieve their social objectives, and thus ensure that the poorest and most vulnerable populations have the access to appropriate and effective financial products and services. This focus is to ensure a broader financial inclusion for all. As the technical lead for SPM at CRS he further helped to co-sponsor both the 2013 SPTF annual meeting in Panama City, Panama and the 2014 SPTF annual conference in Dakar, Senegal.
Finally, Tom is known for his passion and commitment to making MF serve the poor, and for his dedication and focus on bringing the highest quality standards and level of effort to all organizations with which he has the honor to work and serve. As an SPTF board member Tom will bring this same level of commitment and passion to serving all of the members of the Social Performance Task Force.
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Cécile Lapenu, CERISE
Cécile Lapenu is the executive director of CERISE, a knowledge exchange network on ethical finance (http://www.cerise-microfinance.org). CERISE was started in 1998, and since then it has developed tools and organized studies and seminars on Social performance and impact, Rural and agricultural finance, and Governance in microfinance and social business.
Cécile is in charge of the development of the tools (SPI, SAM – Social Audit for Microfinance Investment Vehicles, Governance for microfinance, etc.) and the coordination of studies. She conducts training for social audits for MFIs and social assessment for investors. She is member of the Board of the Social Performance Task Force, and was chair-woman of the Board of the European microfinance platform (e-MFP) in 2014.
Before joining CERISE in January 2001, Cécile Lapenu was a post-doctoral fellow at IFPRI (International Food Policy Research Institute, Washington DC, USA) working on the Rural Finance Team in the Food Consumption and Nutrition Division. From 1993 to 1997, she worked on the development of rural financial system as a researcher at the Centre de Coopération Internationale en Recherche Agronomique pour le Développement (CIRAD). She received a Ph.D in agricultural economics from the Ecole Nationale Supérieure Agronomique de Montpellier, working on Microfinance in Indonesia.
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Daniel Rozas, MIMOSA/e-MFP
Daniel Rozas is a co-founder of the MIMOSA project, which provides a methodological assessment of market saturation and risk of overindebtedness for leading microfinance markets. Since starting as a consultant and researcher in the financial inclusion sector, Daniel has produced valued and influential research that has shaped the sector's understanding of issues surrounding market growth and saturation. This focus was borne from Daniel's prior experience at the US mortgage investment company Fannie Mae during 2001-08, where he had first-hand view of the extraordinary boom-and-bust cycle that took place in the US mortgage market during this period.
Daniel also works and consults extensively on a broad range of other topics, including savings, housing, risk management and other areas, and has collaborated with many of the major organizations in the sector, including research organizations (CGAP, FAI, CFI, CSFI), rating agencies (MFR, M-CRIL, Microrate, Planet Rating), and a host of other leading organizations in the sector, from MFIs and microfinance associations, to TA providers and investors.
Since 2013, Daniel has held the role of Senior Microfinance Expert at the European Microfinance Platform (e-MFP). Daniel resides in Brussels, Belgium, and holds an MBA from the University of Maryland and an undergraduate degree in music from the Peabody Conservatory.
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Laura Foose, Social Performance Task Force (SPTF)
Laura Foose has been the Executive Director of the Social Performance Task Force since 2005. She has over twenty years of experience in policy design and advocacy promoting microfinance and poverty alleviation in developing and transitional countries. As a partner of Alternative Credit Technologies for ten years, she designed microfinance projects, conducted evaluations of MFIs, and was a working group facilitator for the SEEP Network in the areas of poverty assessment/outreach.
As Secretariat of the Microenterprise Coalition at FINCA for five years, Ms. Foose represented microenterprise practitioner and advocacy organizations to donor agencies, the U.S. Administration, and members of the U.S. Congress.
Ms. Foose was a professor of microfinance at Georgetown University and Johns Hopkins University; a co-founder of Woman Advancing Microfinance; and is currently on the Taxonomy Committee of “The Impact Reporting and Investment Standards (IRIS) project” of The Global Impact and Investing Network, and on the Leadership Council of the Microcredit Summit.
Ms. Foose holds an M.S. in Foreign Service from Georgetown University, with specializations in international economics and business, and a B.A. from Brown University, where she graduated with a double major in economics and international relations. She is based in Washington, DC.
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