Month Flat Week Day
Date: Tuesday, September 21, 2021 9:30 am - 11:00 am

Webinar #5 in the SPM Essential Webinar Series
September 21 @ 9:30 - 11:00 EDT (New York) / 14:30-16:00 BST 
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Please join us for the fifth webinar in our SPM Essentials Series. This series highlights practical strategies for today’s management challenges.

Employee satisfaction and feedback are an often-overlooked asset for your business. Employees know the most about your customers and can be a wealth of ideas for improving your operations and human resource development. Are you making the most of their feedback?

Please join SPTF and the ILO for a webinar addressing how financial service providers (FSPs) can improve performance by having regular, formal communication channels between employees and management. Our speakers from Fundación Paraguaya, Crystal (Georgia), and VisionFund International will share their methods for leveraging employee insights to the benefit of their organizations. 

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About this series 

SPM Essentials is a webinar series that highlights practical strategies for today's management challenges. The series will run throughout 2021 and will cover topics from all seven dimensions of the Universal Standards for SPM, incuding client protection, human resource development, environmental management, responsible returns, and more. 

Check out our webpage for upcoming dates and recordings from our past webinars.