In this step, financial service providers seek certification from an approved certification body.
Client Protection Certification provides an independent and objective opinion on the implementation of a set of policies and operational practices considered necessary to provide adequate standards of care to protect financial services clients and avoid harming them.
Cerise and SPTF worked with rating agencies and sector experts to have developed a new client protection certification framework. This evaluation methodology is based on the Client Protection Standards and offers a tiered system for awarding certification. This means that it is no longer a pass/fail award, rather, certification is awarded on three levels: gold, silver, and bronze. Click here (coming soon) to read more about the new certification methodology.
In May 2021, Cerise-SPTF began approving organizations to conduct client protection certifications. An "approved certification body” is a structured and registered organization that has robust systems to ensure impartial decision-making and capacity to perform client protection certifications, and whose client protection certification methodology is aligned with the Universal Standards. This ensures the quality and comparability of the results of certifications.
Please note that Cerise-SPTF approve certification bodies (organizations) we do not oversee or approve the individual certifications of financial service providers. This remains under the responsibility of the approved certification bodies.
If you are seeking a Client Protection Certification, you can contact directly the following organizations who are currently apporved by Cerise-SPTF: