Social Performance Task Force

SPTF Newsletter

Your SPM Updates for July 2018           

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Technical Assistance (TA) Provider Webinar Series 

The Responsible Microfinance Facility (RMF) is continuing its series of online trainings for technical assistance (TA) providers in areas of SPM where we often see gaps in practice. Upcoming trainings include: 

  • Client Outcomes Management. These trainings will be conducted in English and French by Eugénie Constancias of Entrepreneurs du Monde.
    • French session: September 25, 9:30 a.m. to 11 a.m. EDT - Join the session here
    • English session: September 27, 9:30 a.m. to 11 a.m. EDT - Join the session here
  • Digital transformation. MicroSave will lead these trainings. Anup Singh will lead the English training, and a colleague to be determined will lead the French training. 
    • English session: October 2, 9 a.m. to 10:30 a.m. EDT -
      Join the session here
    • French session: October 9, 9 a.m. to 10:30 a.m. EDT - Join the session here.

Visit the series webpage to listen to recordings and view presentations on past topics, which have included improving pricing transparency, preventing overindebtedness, and implementing client complaints mechanisms. All topics were held in French and English. 

MFC-EMN Annual Conference 

October 3 - 5, 2018
Bilbao, Spain

This year, the joint MicroFinance Centre (MFC) and European Microfinance Network (EMN) conference will focus on the implications of the digital revolution on financial and social inclusion. Registration is open here. Register by July 31 to qualify for an early bird discount. 


SPTF Announcements

New resource: Video on implementing SPM 

SPTF has worked with ACFB, a financial service provider in Benin, to create a training video that explains how ACFB survived a crisis and then steadily improved its overall performance through investment in stronger social performance management practices. The video is now available in the SPTF Resource Center. There is a version in French, as well as a version with English subtitles

Social Investor Working Group (SIWG) Meeting: Executive summary 

The 2018 SPTF Social Investor Working Group Meeting was held June 18-19 in Luxembourg. An executive summary of the meeting, including next steps for each priority topic, is now available here. The presentations, pre-reading materials, and detailed minutes are also available on the investor webpage

RIF Introductory Training in Zimbabwe 

Earlier this month, the Responsible Microfinance Facility (RMF) held a Responsible Inclusive Finance (RIF) Introductory Training in Zimbabwe. The training included a half-day module on SPM risks in digital financial services. Among the participants were several representatives of the Reserve Bank of Zimbabwe, who were aiming to better understand the relevance of SPM to creating a stable and client-focused financial inclusion sector. 


News from the SPTF Community

Social Performance (SP) Fund results 

The Social Performance (SP) Fund, which is managed by the MicroFinance Centre, is celebrating its seventh anniversary and has published an infographic of its results to date. The SP Fund promotes social performance standards and encourages systemic integration of SPM to ensure responsible inclusive finance. In its first seven years, the SP Fund has trained or assisted more than 500 microfinance institutions in aligning their processes with SPM standards. 


SPTF membership

SPTF thanks its paying organizational members

Earlier this year, SPTF started collecting annual membership fees from its stakeholders. We wish to recognize our sustaining members, whose partnership and financial support ensure our ongoing operations. SPTF is the only inclusive finance community that spans all industry stakeholders -- and is therefore fundamental to building cross-sectional knowledge, strengthening practitioners, and maintaining the focus needed for industry-wide change. 

To further acknowledge these members, we will be highlighting a few such organizations each month.


Yemen Microfinance Network

European Microfinance Platform

MicroFinance Centre

Fundación Paraguaya


Manager, Global Advisory Solutions Team, Strategic Projects - Accion

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Resources and References

Explore the resources below for tools and guidance to help strengthen your social performance management and achieve your social and financial goals.

Universal Standards for Social Performance Management Technical Assistance Database  Universal Standards Implementation Guide
SPI4 Tool SPTF Guidance Notes SPTF Resource Center
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