Please note: Links in this edition have been updated from the previous version. We hope you enjoy this Special Edition Spotlight!
“SPM Standouts” Share their Experiences in Managing Social Performance
This special edition of the SPTF Spotlight highlights standout institutions with strong SPM practices. These financial service providers are courageously transparent about their practices so that others can learn from and be inspired by their experiences.
In a recent interview with the SPTF, Brian Olarte of Opportunity International Colombia emphasized the important role of the Universal Standards for SPM in keeping the focus on the client. "We strive to help our clients leverage our services for their own economic advancement. Adopting the Universal Standards for Social Performance Management and receiving the Smart Client Protection Certification was a no brainer for us, because we we want to make sure our products and services are adequate for our clients
and we want to treat clients with dignity and respect. In that sense, the Universal Standards hold us accountable for putting our money where our mouth is.”