SPTF Newsletter

Your SPM Updates for April 2019         

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NpM to host seminar on geodata for agricultural finance  

In partnership with the SPTF and Smart Campaign, NpM, Platform for Inclusive Finance, will host a one-day seminar in conjunction with Inclusive Digital Future: A Summit on Responsible Finance in Action, which is taking place in Nairobi, Kenya from June 25-27. NpM's seminar will be held in the same venue, on June 24, immediately preceding Inclusive Digital Future. It will focus on the use of geospatial data for agricultural finance. Read more below


May 7, 2019

Webinar: How Analytics Can Help Providers Become More Customer-Centric
WebEx, 9:30 a.m. - 10:30 a.m. EDT 

Join this webinar, which draws on CGAP's Customer Analytics Toolkit, to explore various sources of customer data, as well as to learn how to use transactional data to build customer insights for diagnosing current problems and recognizing future opportunities. The webinar will help financial service providers think about their customer analytics journey and identify key customer-related questions that can be answered with an analytical approach. 

May 9, 2019

Investor Webinar: Takeaways and next steps from IFC-SPTF investor forum
WebEx, 9 a.m. - 10 a.m. EDT 

Earlier this month, more than 80 investors and other key industry players  participated in a joint IFC-SPTF investor forum. Over the two days, participants delved into issues related to impact management, measuring progress against the Sustainable Development Goals, and advancing responsible investment in digital financial services Join this webinar, which is open to investors only, to review takeaways from the forum, as well as to discuss next steps for advancing these and other SPTF Social Investor Working Group priority topics. 

May 29, 2019

Investor Webinar: Promoting Fair and Transparent Pricing in DFS 
WebEx, 9:30 a.m. - 11 a.m. EDT 

Join this webinar, open to investors only, to discuss Guideline 6 of the Guidelines for Investing in Responsible DFS: Promote Fair and Transparent Pricing. On the call, Dr. Thomas Koch will discuss DEG/KfW's draft briefing note, which was developed for investors who are assessing fair and transparent pricing in digital finance and fintech investments. The webinar follows Dr. Koch's presentation of his draft note at the IFC-SPTF investor forum earlier this month.

May 29-31, 2019

MFC Annual Conference

Registration is available until May 15 for the Microfinance Centre's (MFC) Annual Conference, which will focus on "Demystifying Digital in Microfinance." The conference will use case studies, trend analysis and emerging best practices to address the practical side of digitalization. SPTF will lead a session on how investors and networks can support MFIs in digital transformation.

July 1-5, 2019

Social Performance Assessment Intensive at the Frankfurt School
Frankfurt, Germany

CERISE will be teaching the Social Performance Assessment Track at the Frankfurt School Inclusive Finance Summer Academy. Join senior professionals from around the world for a five-day intensive with daily plenary sessions, specialized technical tracks, networking activities and targeted teambuilding. Find out more and register here

October 21-25, 2019

African Microfinance Week 
Ouagadougou, Burkina Faso

African Microfinance Week, known as the Semaine Africaine de la Microfinance or "SAM," is a conference organized by ADA dedicated to the development of financial inclusion in Africa. SPTF will organize three events during the week: a peer-learning session for auditors on the SPI4 audit tool, a digital transformation training, and an SPM training with modules on client outcomes and integrating SPM into DFS. For more information, email Amelia Greenberg at ameliagreenberg@sptf.info

SPTF Announcements

Make your hotel room reservations and visa arragements for Kenya

If you are registered for the SPTF and the Smart Campaign's joint summit Inclusive Digital Future: A Summit on Responsible Finance in Action  in Nairobi, June 25-27, make sure you secure your hotel room soon. Reserve your lodging here at reduced rates. Input your check-in/check-out dates then select "STANDARD ROOM" twice for the preferred SPTF rate. You must receive an email confirmation from the Crowne Plaza Nairobi. if you do not receive the confirmation, you have not booked a hotel room.

Don't forget your visa for Kenya! Visit our event webpage for important visa instructions. E-visa applicants should apply soon and participants requiring a "Category 3-Referral Visa" should apply now. 

NpM announces seminar on geodata for agricultural finance

The SPTF and the Smart Campaign, co-hosts of Inclusive Digital Future: A Summit on Responsible Finance in Action, are pleased to announce a new partnership with NpM, Platform for Inclusive Finance. NpM will now host a seminar immediately preceding the Summit, focused on the use of geospatial data for agriculture finance. 

NpM's seminar will take place at the Crowne Plaza Nairobi, Upper Hill, on the afternoon of Monday, June 24. There is no cost to attend the seminar, but advance registration is required. Registration will be available soon! Watch the NpM event page and the SPTF event page for registration information. 

The three winners of the NpM Innovator's Challenge -- Agri-wallet, Apollo Agriculture, and VanderSat (partnering with Tulaa and ACRE Africa) -- will present their efforts in integrating geodata information in financial services for smallholder farmers in Kenya. Participants will also explore issues of data privacy and usage that arise from the use of geodata by financial institutions. 

This event is open to all stakeholders who are interested in using geodata for financial inclusion and food security, financiers of smallholder farmers, and additional stakeholders in the value chain who are linked to smallholders. 

 ifc pic

Check out the presentations and notes from IFC-SPTF Investor Forum

Earlier this month, the IFC and SPTF hosted a joint investor forum -- Responsible Finance for Digital Inclusion: Investing for Impact. The meeting drew 85 investors and key industry players from a dozen countries. Over the two days, participants discussed the latest developments in impact investing tools for financial inclusion and the larger impact space, critical to achieving the UN’s Sustainable Development Goals (SDGs). Investors shared their approaches to assessing and managing increased risks in the rapidly evolving digital finance landscape. Participants also learned about the Guidelines for Investing in Responsible Digital Financial Services, and its importance toward investing for impact. 

The SPTF Social Investor Working Group (SIWG) will hold a webinar on May 9 at 9 a.m. EDT. The investor-only call will discuss takeaways from the forum, as well as discuss next steps for priority SIWG topics. 

Visit the SIWG website for presentations, recommended reading, and other materials from the forum. Minutes from the sessions will be added soon. For any questions on the forum or the Social Investor Working Group, email katiehoffmann@sptf.info.  

Catch up on the latest Customer Empowerment Working Group meetings

The SPTF Customer Empowerment Working Group (CEWG) met twice in April. You can catch up on the latest discussions by viewing the meeting presentations for the meetings on April 16 and meeting April 23. During the first meeting, the CEWG discussed the integration of customer empowerment into the Universal Standards, indicators for measurement, and field testing of new practices. The second meeting covered action research, particularly the possibility of adding customer empowerment research into existing projects. For more information about the CEWG, email Anton Simanowitz at antons@socialperformance.net

Regional responsible inclusive finance (RIF) facilities 

Apply now for co-financing and trainings! 

The SPTF manages three regional SPM implementation facilities, each of which aims to strengthen the capacity and SPM practices of financial service providers in its region. The facilities cover Africa, the Middle East, Central America, the Caribbean, and Southeast Asia. 

Each facility offers trainings that focus on SPM-related tools, as well as building the capacity of local consultants and networks to improve SPM. The facilities also co-finance activities that are designed to help FSPs begin to assess their SPM practices and implement improvements, including in the areas of digital readiness assessment and digital transformation. 

Each facility accepts applications on a rolling basis and reviews them quarterly. The facilities and their upcoming deadlines are listed below: 

  • Responsible Microfinance Facility (RMF) for Africa and the Middle East. Funded by the Agence Française de Développement (AFD), with additional project funding from the Government of Luxembourg via the European Investment Bank (EIB). To learn more about the facility, visit its webpage. The next application deadline is 19 June 2019
  • Responsible Inclusive Finance Facility for Central America and the Caribbean (RIFF-CAC). Funded by the Swiss Agency for Development and Cooperation (SDC), with additional project funding from the Government of Luxembourg via the European Investment Bank (EIB). To learn more about the facility, visit its webpage. The next application deadline is 5 July 2019.
  • Responsible Inclusive Finance Facility for Southeast Asia (RIFF-SEA). Funded by the Ministry of Foreign and European Affairs of Luxembourg. To learn more about the facility, visit its webpage. The next application deadline is 21 June 2019 



News from the SPTF Community 

Intro to SPM and SPI4 e-learning module - NOW IN FRENCH!

CERISE has partnered with Good Return's Responsible Inclusive Finance Academy to translate its Introduction to SPM and SPI4 free e-learning module into French

Whether you are thinking about conducting a social audit on your own institution, or you're looking to become an SPI4 qualified auditor, this module is a great place to start your SPM journey! 

The English version continues to be available here

Musoni Microfinance Ltd achieves Client Protection Certification from the Smart Campaign

This month, Kenya microfinance provider Musoni received the prestigious Client Protection Seal Musonifrom the Smart Campaign. Client Protection Certification is a way for financial service providers to demonstrate their commitment to client protection. Musoni received an independent evaluation by MFR, a global rating agency, which delved deeply into the provider's policies and practices. 

The SPTF congratulates our member institution, Musoni, on this achievement!

Resources and References

Explore the resources below for tools and guidance to help strengthen your social performance management and achieve your social and financial goals.

Universal Standards for Social Performance Management Technical Assistance Database  Universal Standards Implementation Guide
SPI4 Tool SPTF Guidance Notes SPTF Resource Center
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