Guidance on Standard 5A
Why invest in people? Leveraging talent to reach strategic objectives
This Grameen Foundation publication explores what providers can do to maximize the value of their people. It suggests that providers can maximize staff strengths by hiring right, providing appropriate learning and development opportunities and adopting strategically focused human capital management practices.
ILO Conventions and recommendations on child labour
This convention and recommendations highlight global problem of some forms of child labor, and recommend concrete actions for limiting child labor. Providers can use this resource to understand the issues with child labor and take action to eliminate or limit child labor within the institution.
Treat Your Employees Responsibly - Universal Standard Dimension 5 - Results from the Philippines
This short analysis from MicroFinanza Rating examines a sample of social ratings of microfinance providers in the Philippines—specifically, the social rating data on implementation of Standard 5—Treat Employees Responsibly. Providers can use this publication to understand the strong and weak practices in one market, and apply those lessons to their own institutions.
Encyclopaedia of Occupational Health and Safety
This ILO website is a global knowledge platform for sharing occupational safety and health (OSH) information and good practices. Users can learn about safety issues that face employees in the workplace, as well as how to assess and mitigate these risks.
Pressure on loan officers in microfinance institutions: An ethical perspective
This research paper looks at the effects of workplace pressures on loan officers, as well as how providers experience negative consequences as a result. Section 5, “Practical Recommendations” offers seven concrete ideas for creating a more supportive and productive working environment for loan officers.
Smart Note: Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)
This short case study details how ASKI developed a system for promoting ethical staff behavior across the organization.
European Microfinance Week 2021 Panel Session on Responsible Human Resource Development
This session shares the results of a global survey among MFIs by the e-MFP Human Resources Action Group (AG) to map current Human Resources Development (HRD) practices in the financial inclusion sector. Before the deep dive into the survey results, Elisabeth NIENDORF introduced the talent management life cycle as a tool for HRD. This life cycle consists of the following stages: attraction and recruitment, onboarding, performance management and appraisal, compensation and remuneration, development, succession planning, retention and exit. The tool can help MFIs to improve their HRD and gain a competitive advantage in the market. It was used to structure the questions asked in the global survey.