Technical Assistance Provider Search - Reema Patnaik

Reema Patnaik
Base country: India
Gender: Female
Contact information Email: pat.reema@gmail.com Phone: 9833836484
Institution Independent consultant Countries Worked in United States, Australia, China, Ethiopia, India, Myanmar, Philippines, Sri Lanka, Tanzania, United Republic of, Uganda Languages Spoken English (Australia), English (United Kingdom), English (United States), Hindi Areas of Expertise Participate in impact assessments, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Develop social indicators and collect data to measure progress against social goals, Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct pre-certification mission for Client Protection Certification, Conduct Client Protection Certification, Conduct market research, Develop new microfinance products and services., Develop appropriate delivery models and channels (e.g., training of agents and/or clients for responsible digital financial services.), Improve human resources (e.g., recruitment, hiring, training, staff incentives)
Training delivery and Training content development - both technical and leadership and management program, Training of Trainerss
Tools Used Smart Campaign Client Protection Assessment, Calculating Transparent Pricing Tool Verified Qualifications Smart Campaign Support Assessor
Years of Experience 10+ years Type of Stakeholder Experience Regulated microfinance institutions
References
Good Return Names of service providers worked with: Vision Fund Lanka Country: Sri Lanka Subject of the work: Conduct pre certification mission for client protection certification, implement the Smart Campaign client protection principles to improve client protection practices Duration of project: 6 months Outputs/work produts: Policies and procedures compliant with Smart Campaign's client protection principles Reference at organization that hired you: Shane Nicols shane@goodreturn.org Reference at financial service provider with which you worked: Francis Rizanth Rizanth_Francis@wvi.org
Ankuram Social Ventures Pvt Ltd Names of service providers worked with: Svasti, Sambandh, Pahal, Smile, Madura Country: India Subject of the work: Improve human resource practices (recruitment, training, incentives), strengthen code of conduct, client education trainings, develop social indicators and collect data to measure progress against social goals, improvement management and governance practices Duration of project: 18 months Outputs/work produts: Staff trained in code of conduct, Social goals are tracked, management and governance practices strengthened and client education and awareness improved Reference at organization that hired you: Veena Yamini yamini@ankuram.org Reference at financial service provider with which you worked: