Technical Assistance Provider Search - Valeria Pujia

Valeria Pujia
Base country: Italy
Gender: Female
Contact information Email: valeriapujia@virgilio.it
Institution Independent consultant Countries Worked in Brazil, Cambodia, Ethiopia, India, Italy, Jordan, Lao People's Democratic Republic, Mongolia, Mozambique, Pakistan, Palestine, State of, Rwanda, Slovakia, Uganda Languages Spoken English (United States), Portuguese (Brazil), Portuguese (Portugal) Areas of Expertise Participate in SPI4 social audit, Participate in social ratings, Participate in impact assessments, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Develop social indicators and collect data to measure progress against social goals, Provide non-financial services (e.g. education program), Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct pre-certification mission for Client Protection Certification, Conduct Client Protection Certification, Conduct market research, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits)
Poverty measurement; Outcome assessment; European Code of Good Conduct; monitoring and evaluation
Tools Used SPI4, Smart Campaign Client Protection Assessment, Smart Campaign Client Protection Certification, Calculating Transparent Pricing Tool, Progress out of Poverty™ (PPI) Tool, Microfinance Institutional Rating (MIR), MicroFinanza Rating social rating, Other (please specify) Trainings Provided CPP training on all the 7 principles
SPM: define mission, strategy, social goals, and indicators
PPI: how to put in place and implement a poverty measurement system
Financial Education
Years of Experience 10+ years Type of Stakeholder Experience Regulated microfinance institutions, Savings-led organizations (e.g., cooperatives, SACCOs, credit unions), National associations or networks, Investors or donors, Other Other Experience 2 regulators, 1 association of regulators,
Trainings Attended
Course Name Date Organization That Delivered Training Duration of Training
Smart Assessor 05/15/2013 Smart Campaign 2 days
SPI4 05/28/2016 Cerise and MFC 2 days
Trainings Attended
Course Name
Smart Assessor
Date
05/15/2013
Organization That Delivered Training
Smart Campaign
Duration of Training
2 days
Course Name
SPI4
Date
05/28/2016
Organization That Delivered Training
Cerise and MFC
Duration of Training
2 days
References
Microfinanza Srl Names of service providers worked with: Amret, AMK, HKL, Seilanith, Chamrouen Country: Italy Subject of the work: Capacity building to 5 MFIs in Cambodia to improve CPP practices and achieve Smart Certification Duration of project: 9 months Outputs/work produts: 5 MFIs supported to strenghten CPP practices.
3 MFIs achieved the Certification
Reference at organization that hired you: Giampietro Pizzo giampietro.pizzo@microfinanza.com Reference at financial service provider with which you worked: