Technical Assistance Provider Search - Melissa Tello

Melissa Tello
Base country: Germany
Gender: Female
Contact information Email: m.tello@fs.de
Institution Frankfurt School of Finance & Management gGmbH https://www.frankfurt-school.de ( Institution ) Countries Worked in Dominican Republic, Germany, Jamaica, Myanmar, Nicaragua Languages Spoken English (United States), German, Spanish; Castilian (Mexico) Areas of Expertise Participate in SPI4 social audit, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Provide non-financial services (e.g. education program), Conduct pre-certification mission for Client Protection Certification, Conduct market research, Develop new microfinance products and services., Improve human resources (e.g., recruitment, hiring, training, staff incentives)
Tools Used SPI4 Verified Qualifications SPI4 Accredited Auditor
Years of Experience 4-6 years Type of Stakeholder Experience Non-regulated MFIs/NGOs, Regulated microfinance institutions
References
European Investment Bank Names of service providers worked with: Banco Ademi, Fundación Dominicana de Desarrollo, Jamaica National Small Business Loans Country: Dominican Republic, Jamaica Subject of the work: SPI4 Assessment / Audit Duration of project: 2 years Outputs/work produts: SPI4 audit results report including action plan with improvement measures. Reference at organization that hired you: Marine Andraud m.andraud@fs.de Reference at financial service provider with which you worked: