Technical Assistance Provider Search - Nehemie ZIMULINDA

Nehemie ZIMULINDA
Base country: Rwanda
Gender: Male
Contact information Email: zimunehemie@gmail.com Phone: 0788681816
Institution Independent consultant Countries Worked in Rwanda Languages Spoken English (United Kingdom), French (France) Areas of Expertise Change management (i.e., support the institution as it implements new processes and undergoes change), Provide non-financial services (e.g. education program), Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits), Improve human resources (e.g., recruitment, hiring, training, staff incentives)
I worked in a commercial bank as inspector, Supervision Manager of branches, Headquarters Audit Manager, Branch Manager, etc.
Tools Used Smart Campaign Client Protection Assessment, Calculating Transparent Pricing Tool Verified Qualifications Smart Campaign Support Assessor Trainings Provided I have used to make awareness of SPM during the training (at Umwalimu SACCO) on CPPs and developed policies and documents related to Consumer Protection
Years of Experience 10+ years Type of Stakeholder Experience Regulated microfinance institutions, Savings-led organizations (e.g., cooperatives, SACCOs, credit unions)
Trainings Attended
Course Name Date Organization That Delivered Training Duration of Training
SPI4 auditor training 11/27/2019 AMIR in partnership with Cerise and SEEP Network 3 days
SMART Campaign Assessor’s Training 06/18/2018 AMIR in partnership with SEEP Network 3 days
Training of Trainers of Corporate Governance 10/09/2019 AMIR in partnership with IFC 3 days
Corporate Governance Master class for MFI 04/15/2019 AMIR in partnership with IFC 2 days
Trainings Attended
Course Name
SPI4 auditor training
Date
11/27/2019
Organization That Delivered Training
AMIR in partnership with Cerise and SEEP Network
Duration of Training
3 days
Course Name
SMART Campaign Assessor’s Training
Date
06/18/2018
Organization That Delivered Training
AMIR in partnership with SEEP Network
Duration of Training
3 days
Course Name
Training of Trainers of Corporate Governance
Date
10/09/2019
Organization That Delivered Training
AMIR in partnership with IFC
Duration of Training
3 days
Course Name
Corporate Governance Master class for MFI
Date
04/15/2019
Organization That Delivered Training
AMIR in partnership with IFC
Duration of Training
2 days
References
SEEP Names of service providers worked with: UMWALIMU SACCO Country: Rwanda Subject of the work: TA to address gaps in Consumer protection Duration of project: Sept 2018 - August 2020 Outputs/work produts: TA Report, Organs' members' Training Report, Awareness of SPM, Code of Conduct, Bonus Policy, Customer Service Charter, Members complaints and Resolution policy, Updated audit manual, Updated Operations manual, Privacy of Member data Policy and Procedures Manual, Product Development Policy and procedures Manual, Savings Policy, Credit Policy, Reviewed Recovery Policy, Revised Loan Agreement translated in the local language, KYC Policy, Whistleblowing Policy, Guide for members’ representatives, Revised performance contracts and appraisal format, Member satisfaction survey report, Case study of Umwalimu SACCO in Adopting CPPs and practices Reference at organization that hired you: Bintou Ka-Niang kaniang@seepnetwork.org Reference at financial service provider with which you worked: KARURANGA Emmanuel karuranga@gmail.com
SEEP Names of service providers worked with: UMUTANGUHA FINANCE COMPANY Plc. Country: Rwanda Subject of the work: Smart Campaign Assessment Duration of project: 3-4 months Outputs/work produts: Smart Campaign Assessment Report Reference at organization that hired you: Bintou Ka-Niang kaniang@seepnetwork.org Reference at financial service provider with which you worked: Jules NDAHAYO ndahajt@yahoo.fr
SEEP Network Names of service providers worked with: SANGWA SACCO GAHENGERI Country: Rwanda Subject of the work: Smart Campaign Assessment Duration of project: 2 - 3 months Outputs/work produts: Smart Campaign Assessment Report Reference at organization that hired you: Bintou Ka-Niang kaniang@seepnetwork.org Reference at financial service provider with which you worked: HABYALIMANA Gabriel sangwasaccogahengeri1@gmail.com