Technical Assistance Provider Search - Veena Yamini Annadanam

Veena Yamini Annadanam
Base country: India
Gender: Female
Contact information Email: yamini@ankuram.org
Institution Ankuram Social Ventures https://www.ankuram.org ( Institution ) Countries Worked in Bangladesh, Ghana, India, Indonesia, Nepal, Philippines, Sri Lanka, Uganda Languages Spoken English (United Kingdom), Hindi, Kannada, Tamil, Telugu Areas of Expertise Participate in SPI4 social audit, Participate in impact assessments, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Develop social indicators and collect data to measure progress against social goals, Use computerized management information system (MIS) or other information systems to collect and analyze social performance data, Provide non-financial services (e.g. education program), Strengthen governance to improve management/board capacity to manage social performance, Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct pre-certification mission for Client Protection Certification, Conduct market research, Develop new microfinance products and services., Develop appropriate delivery models and channels (e.g., training of agents and/or clients for responsible digital financial services.), Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits), Improve human resources (e.g., recruitment, hiring, training, staff incentives), Strengthen responsibility to the community, Incorporate a gender perspective
Tools Used SPI3, SPI4, Smart Campaign Client Protection Assessment, Smart Campaign Client Protection Certification, Calculating Transparent Pricing Tool, Progress out of Poverty™ (PPI) Tool, MicroSave Tools Verified Qualifications SPI4 Accredited Auditor, Smart Campaign Lead Assessor, PPI Trainer
Years of Experience 10+ years Type of Stakeholder Experience Non-regulated MFIs/NGOs, Regulated microfinance institutions, Savings-led organizations (e.g., cooperatives, SACCOs, credit unions), National associations or networks, Regional/international associations or networks, Investors or donors, Policy makers
References
Opportunity International Names of service providers worked with: KOMIDA Country: Indonesia Subject of the work: Implementation of USSPM and Client Protection Principles Duration of project: 2+ years Outputs/work produts: Supported KOMIDA in social rating, Smart Certification and SP data management Reference at organization that hired you: Calum Scott cscott@opportunity.org Reference at financial service provider with which you worked: