Technical Assistance Provider Search - Oricel Caminero

Oricel Caminero
Base country: Dominican Republic
Gender: Female
Contact information Email: oricel.caminero@outlook.com Phone: +1 809-935-3377
Institution Achieve Consulting Group https://www.facebook.com/AchieveConsultingRD/ ( Institution ) Countries Worked in United States, Argentina, Costa Rica, Dominican Republic, Ecuador, Guatemala, Nicaragua, Panama, Peru Languages Spoken English (United States), French (France), Spanish; Castilian (Puerto Rico) Areas of Expertise Participate in SPI4 social audit, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Provide non-financial services (e.g. education program), Strengthen governance to improve management/board capacity to manage social performance, Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct pre-certification mission for Client Protection Certification, Conduct market research, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits), Improve human resources (e.g., recruitment, hiring, training, staff incentives)
Organizational development, strategic planning, governance
Tools Used SPI4, Smart Campaign Client Protection Assessment Verified Qualifications SPI4 Accredited Auditor Trainings Provided 1. Introduction to the SMART Campaing and SMART Campaing Standards and Indicators for FUNDAPEC (contact info above), Introduction to the USSPM, Coopfelafevi (contact info above), Cuantitative Social Performance Indicators as part of Microfact Factsheet training for COPEME (Peru, contact Francesca Randazzo frandazzo@copeme.org.pe) and for REDOMIF (Dominican Republic - contact info above).
Years of Experience 10+ years Type of Stakeholder Experience Non-regulated MFIs/NGOs, Banks, Savings-led organizations (e.g., cooperatives, SACCOs, credit unions), National associations or networks, Regional/international associations or networks, Investors or donors
Trainings Attended
Course Name Date Organization That Delivered Training Duration of Training
Principios de Protección al Cliente en la Práctica 10/01/2012 Oikocredit, Calmedow, REDOMIF 2 days
Introduccion a los Estandares Universales de Desempeño Social 06/14/2014 ASPIRE 1 day
SPI4 Virtual Training 11/25/2016 Cerise 1.5 hours
Indicadores del estrés económico - herramientas y aprendizajes 03/22/2017 Grupo de Trabajo de los Resultados en Clientes - SPTF 1 hour
Cuantificable Social Performance Indicators to be used with Microfact Factsheet 05/09/2017 BRS/Microfact 4 hours
Trainings Attended
Course Name
Principios de Protección al Cliente en la Práctica
Date
10/01/2012
Organization That Delivered Training
Oikocredit, Calmedow, REDOMIF
Duration of Training
2 days
Course Name
Introduccion a los Estandares Universales de Desempeño Social
Date
06/14/2014
Organization That Delivered Training
ASPIRE
Duration of Training
1 day
Course Name
SPI4 Virtual Training
Date
11/25/2016
Organization That Delivered Training
Cerise
Duration of Training
1.5 hours
Course Name
Indicadores del estrés económico - herramientas y aprendizajes
Date
03/22/2017
Organization That Delivered Training
Grupo de Trabajo de los Resultados en Clientes - SPTF
Duration of Training
1 hour
Course Name
Cuantificable Social Performance Indicators to be used with Microfact Factsheet
Date
05/09/2017
Organization That Delivered Training
BRS/Microfact
Duration of Training
4 hours
References
Fundación APEC de Crédito Educativo Names of service providers worked with: Fundación APEC de Crédito Educativo Country: Dominican Republic Subject of the work: Diagnosis and action plan towards Smart Campaign Certification Duration of project: 1 year Outputs/work produts: Diagnosis Report, Implementation Plan, Support during Implementation Plan Process (included training sessions) Reference at organization that hired you: Regla Brito, Executive Director rbrito@fundapec.edu.do Reference at financial service provider with which you worked: Rhadames Mateo, Project Manager rmateo@fundapec.edu.do
Cooperativa Coopfelafevi Names of service providers worked with: Cooperativa Coopfelafevi Country: Dominican Republic Subject of the work: Implement SPI4 Duration of project: 2 months Outputs/work produts: SPI4 Report and Action Plan Reference at organization that hired you: Victor Feliz, Board Chairman victortfeliz@gmail.com Reference at financial service provider with which you worked: Miguel Mack, Finance Manager mmack@coopfelafevi.com
REDOMIF Names of service providers worked with: CDD Country: Dominican Republic Subject of the work: Governance Assessment and Development Duration of project: 10 months Outputs/work produts: Diagnosis Report, Action Plan and Support during Action Plan Implementation Reference at organization that hired you: Maria Fernanda Pérez, Network Director redomif@gmail.com Reference at financial service provider with which you worked: Gladys Caraballo, Executive Director gcaraballo@cdd.org.do