Technical Assistance Provider Search - Eugénie CONSTANCIAS

Eugénie CONSTANCIAS
Base country: France
Gender: Female
Contact information Email: eugenie.constancias@entrepreneursdumonde.org
Institution Entrepreneurs du Monde http://www.entrepreneursdumonde.org/ ( Institution ) Countries Worked in Benin, Burkina Faso, Cambodia, Ghana, Guinea, Haiti, India, Myanmar, Philippines, Senegal, Togo, Viet Nam Languages Spoken English (United Kingdom), French (France), Spanish; Castilian (Spain) Areas of Expertise Participate in SPI4 social audit, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Develop social indicators and collect data to measure progress against social goals, Strengthen governance to improve management/board capacity to manage social performance, Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits)
Years of Experience 7-9 years Type of Stakeholder Experience Non-regulated MFIs/NGOs, Regulated microfinance institutions, National associations or networks
References
Entrepreneurs du Monde Names of service providers worked with: Assilassimé Solidarité Country: Togo Subject of the work: SPI4 Social Audit Duration of project: 1 month Outputs/work produts: SPI4 Social Audit Report Reference at organization that hired you: Franck Renaudin franck.renaudin@entrepreneursdumonde.org Reference at financial service provider with which you worked: Jacques Afetor