Technical Assistance Provider Search - Lucia Spaggiari

Lucia Spaggiari
Base country: Cameroon
Gender: Female
Contact information Email:
Institution MicroFinanza Rating ( Institution ) Languages Spoken English (United Kingdom), French (France), Italian, Spanish; Castilian (Spain) Areas of Expertise Participate in SPI4 social audit, Participate in social ratings, Conduct pre-certification mission for Client Protection Certification, Conduct Client Protection Certification
Tools Used SPI4, Smart Campaign Client Protection Certification, Calculating Transparent Pricing Tool, Progress out of Poverty™ (PPI) Tool, USAID Poverty Assessment Tool (PAT), Microfinance Institutional Rating (MIR), MicroFinanza Rating social rating, Truelift Assessment Verified Qualifications SPI4 Accredited Auditor, Smart Campaign Client Protection Certifier, Certified to conduct Social Rating, Certified to conduct Microfinance Institutional Rating
Years of Experience 10+ years Type of Stakeholder Experience Non-regulated MFIs/NGOs, Regulated microfinance institutions, Banks, Savings-led organizations (e.g., cooperatives, SACCOs, credit unions), Other financial service providers (e.g. telecom service operators, postal banks, grocery stores), National associations or networks, Regional/international associations or networks, Investors or donors, Policy makers Other Experience


MicroFinanza Rating Names of service providers worked with:


Country: Azerbaijan, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, China, Colombia, Congo, The Democratic Republic of the, Dominican Republic, Ecuador, El Salvador, France, Georgia, Germany, Honduras, India, Italy, Kazakhstan, Kenya, Macedonia, Republic of, Madagascar, Mali, Mexico, Moldova, Nicaragua, Nigeria, Pakistan, Palestine, State of, Papua New Guinea, Paraguay, Peru, Philippines, Romania, Russian Federation, Serbia, Sri Lanka, Tajikistan, Tanzania, United Republic of, Uganda Subject of the work:

Assessment of the FI Social Performance under MicroFinanza Rating Social Rating Methodology (area of analysis): 1. Social Performance Management 2. Client Protection, Social Responsibility 3. Outreach 4. Quality of the services Perform Client Protection in line with Smart Campaign SPI 4 qualified auditor with Cerise

Duration of project: 2 months average time for each assignment (Social Rating or SPI4), except for Smart Campaign Certification that can go up to 6months Outputs/work produts:

Social Rating Report since 2006,more than 70 assignments Client Protection since 2012 SPI4 since 2014 - qualified auditor since 2016

Reference at organization that hired you: Aldo Moauro Reference at financial service provider with which you worked: