Technical Assistance Provider Search - Alassane OSSENI INOUSSA

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Institution Terrafina ( Institution ) Countries Worked in Mali Languages Spoken French (France) Areas of Expertise Participate in social ratings, Participate in impact assessments, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Develop social indicators and collect data to measure progress against social goals, Provide non-financial services (e.g. education program), Strengthen governance to improve management/board capacity to manage social performance, Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits), Improve human resources (e.g., recruitment, hiring, training, staff incentives), Strengthen responsibility to the environment, Strengthen responsibility to the community, Incorporate a gender perspective
Tools Used Progress out of Poverty™ (PPI) Tool
Other Experience Sans objet
Terrafina Microfinance Names of service providers worked with: Association professionnele des SFD Country: Mali Subject of the work: Facilitation de la mise en oeuvre de programme GPS Duration of project: 3 ans Outputs/work produts: Promotion GPS au niveau des membres SFD Reference at organization that hired you: Terrafina Microfinance Reference at financial service provider with which you worked: CAMARA Ibrahim Bala