Alexandra Annes da Silva
Base country:
Mexico
Gender:
Female
Contact information
Email: alexandra.annes@gmail.com
Phone: +521 5536768199
Institution
Independent consultant
Countries Worked in
Brazil, Mexico
Languages Spoken
Portuguese (Brazil), Spanish; Castilian (Mexico)
Areas of Expertise
Participate in SPI4 social audit, Participate in impact assessments, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Develop social indicators and collect data to measure progress against social goals, Provide non-financial services (e.g. education program), Implement the Smart Campaign’s Client Protection Principles to improve client protection practices, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits), Improve human resources (e.g., recruitment, hiring, training, staff incentives), Other (please specify)
Desarrollo Local, Impacto Social
Desarrollo Local, Impacto Social
Tools Used
SPI4, Smart Campaign Client Protection Assessment, Calculating Transparent Pricing Tool, Progress out of Poverty™ (PPI) Tool, MISION Social Assessment Tool, SEEP/AIMS Tool, Other (please specify)
Verified Qualifications
SPI4 Accredited Auditor, Smart Campaign Lead Assessor, Certified to conduct Social Rating, Certified to conduct Microfinance Institutional Rating
Years of Experience
10+ years
Type of Stakeholder Experience
Non-regulated MFIs/NGOs, Regulated microfinance institutions, National associations or networks, Regional/international associations or networks, Investors or donors, Policy makers
References
Oikocredit, Oficina Regional América Del Sur y Centro América
Names of service providers worked with:
FINSOL, SCMEPP.
Country:
Brazil
Subject of the work:
Auditorias Sociales con la SPI4 y plan de accion
Duration of project:
2016 en Brasil
Outputs/work produts:
SPI4 - externo, enfoque participativo
SPI 4 + (Plan de Accion) Reference at organization that hired you: Andrea Dominguez adominguez@oikocredit.org Reference at financial service provider with which you worked: Marcello George Pinto - Director Ejecutivo en FINSOL BRASIL m.pinto@finsol.com.br
SPI 4 + (Plan de Accion) Reference at organization that hired you: Andrea Dominguez adominguez@oikocredit.org Reference at financial service provider with which you worked: Marcello George Pinto - Director Ejecutivo en FINSOL BRASIL m.pinto@finsol.com.br
Oikocredit, Oficina Regional América Del Sur y Centro América
Names of service providers worked with:
Extracredi - OSCIP
Country: Brazil Subject of the work: Auditoria Social
Duration of project: 2016 Outputs/work produts: Auditoria Social SPI4 v. 2.01,
SPI4 + , Plan de Accion Reference at organization that hired you: Andrea Dominguez - adominguez@oikocredit.org Reference at financial service provider with which you worked: Diankarla coordenadorafin@extracredi.com.br
Country: Brazil Subject of the work: Auditoria Social
Duration of project: 2016 Outputs/work produts: Auditoria Social SPI4 v. 2.01,
SPI4 + , Plan de Accion Reference at organization that hired you: Andrea Dominguez - adominguez@oikocredit.org Reference at financial service provider with which you worked: Diankarla coordenadorafin@extracredi.com.br
Opportunity Internacional AU
Names of service providers worked with:
IDH - Instituto para el Desarrollo Hondureño
Country:
Honduras
Subject of the work:
SPI4 1.3
Duration of project:
6 meses
Outputs/work produts:
Consultora para la Auditoria Social SPI 4 v. 1.3 y apoyo para el Plan de Acción e implementación de una estrategia enfocada a los clientes y la adopción de las mejores prácticas en desempeño social. (Brasil, 2016)
Reference at organization that hired you: Martha Arias marias@opportunityinternational.ca Reference at financial service provider with which you worked: Victor Manuel Funes Solorzano vfunes@idhmicrofinanciera.hn
Reference at organization that hired you: Martha Arias marias@opportunityinternational.ca Reference at financial service provider with which you worked: Victor Manuel Funes Solorzano vfunes@idhmicrofinanciera.hn