Technical Assistance Provider Search - Maureen Fabiola Céspedes Quiroga

Institution Foro Latinoamericano y del Caribe de Finanzas Rurales -FOROLACFR www.forolacfr.org ( Institution ) Languages Spoken English (United States), Spanish; Castilian (Spain) Areas of Expertise Participate in social ratings, Participate in impact assessments, Analyze the institution as a whole and determine how to integrate social performance into both the strategic plan and all operational areas., Change management (i.e., support the institution as it implements new processes and undergoes change), Define mission, strategy, and social goals, Develop social indicators and collect data to measure progress against social goals, Use computerized management information system (MIS) or other information systems to collect and analyze social performance data, Provide non-financial services (e.g. education program), Strengthen governance to improve management/board capacity to manage social performance, Conduct quantitative research and analysis of clients (e.g., client satisfaction surveys, client focus groups, client exits), Improve human resources (e.g., recruitment, hiring, training, staff incentives), Strengthen responsibility to the environment, Strengthen responsibility to the community, Incorporate a gender perspective

Tools Used MicroSave Tools, Progress out of Poverty™ (PPI) Tool, SEEP/AIMS Tool, Smart Campaign Client Protection Assessment, Calculating Transparent Pricing Tool

Other Experience No aplica

Asociaci Names of service providers worked with: PRORURAL Country: Bolivia Subject of the work: a) Auditor Duration of project: 3 meses Outputs/work produts: Dise Reference at organization that hired you: Flavio Ralde Laguna fralde@prorural.org.bo Reference at financial service provider with which you worked:

Foro Latinoamericano y del Caribe de Finanzas Rurales -FOROLACFR Names of service providers worked with: M Country: Mexico, Bolivia, Ecuador, Guatemala, Brazil, Haiti, Peru Subject of the work: Dise Duration of project: 3 a Outputs/work produts: Dise Reference at organization that hired you: Isabel Cruz (Presidenta del FOROLACFR), Percy Villazana (Director Ejecutivo del FOROLACFR) isacruzh@gmail.com ; villazana@forolacfr.org Reference at financial service provider with which you worked: Como ejemplo: Asociaci C

Asociaci Names of service providers worked with: Validaci Country: Bolivia Subject of the work: Dise Duration of project: 2 meses Outputs/work produts: Propuesta del Modelo de Balance Social para Entidades Financieras Bolivianas Reference at organization that hired you: Nestor Castro- Gerente FINRURAL , Pablo Beltr ncastro@finrural.org.bo ; pbeltran@finrural.org.bo Reference at financial service provider with which you worked: