This free webinar series is designed to help technical assistance (TA) providers better implement aspects of social performance management. The series is funded by the Responsible Microfinance Facility. 

English series

  • Pricing Transparency: Nov. 15, 2017 at 10 a.m. EST. Led by Anne-Laure Behaghel, Independent Consultant
    Recording
    PowerPoint presentation

  • Preventing Overindebtedness: Dec. 6, 2017 at  at 10 a.m. EST. Led by Anne-Laure Behaghel, Independent Consultant 
    WebEx details

Série en français

  • La prevention de surendettement: 5 Dec. 2017 à 15h00 (TU). Animé par Anne-Laure Behaghel, Consultante Independante
    Détails WebEx

  • Mécanisme de traitement des plaintes: 12 Dec. 2017 à 15h00 (TU). Animé par Patriick Djondo, Consultant Independant
    Détails WebEx