The SPTF invites you to participate in the SPTF Universal Standards for SPM Implementation Series. Each of the seven sessions will present practical guidance on how to implement the practices found in the Standards, through interviews with one or more practitioners on how they are successfully managing their social performance. The SPTF will also highlight key resources for further learning and improving practice.
The SPTF will offer the series in English, Spanish and French. Live sessions in English will be offered at times convenient for members in Africa, Europe, and Asia. To receive emails from the SPTF about these webinars, you must be signed up as a member.
2016 Series Materials
In response to the prioritization of our members, this year the Universal Standards Implementation Series will focus on Dimension 6: Balancing Financial and Social Performance. Please use this link to confirm the hour for participating in your time zone.
Webinar 1: Tanmay Chetan and Olga Torres, Agora Microfinance, February 2016
Agora Microfinance shared why Dimension 6 is important to investors and gave examples of some mechanisms and practices they have put in place in alignment with the Universal Standards
Audio Recording
PowerPoint
Materials from past Implementation Series (2012-2015)
Introduction to the Universal Standards for SPM
- Session 1: Yamini Annadanam (Independent Consultant)
Audio Recording
PowerPoint - Session 2: Leah Wardle (Social Performance Task Force)
Audio Recording
PowerPoint
Dimension 1 - Define and Monitor Social Goals
- Session 1: Margaret Namazzi (Opportunity Bank Uganda) and Anton Simanowitz (Director, The Business of Doing Good)
Audio recording
PowerPoint - Session 2: Nat Robinson (CEO, Juhudi Kilimo, Kenya)
- Audio Recording
PowerPoint - Session 3: Daniella Hawkins (Microloan Foundation, Malawi)
PowerPoint
Meeting notes
Dimension 2 - Ensure Board, Management, and Employee Commitment to Social Goals
- Session 1: Amina Mendez (ASKI, Philippines) and Mark Daniels (Opportunity International, board member of ASKI)
Audio Recording
PowerPoint
ASKI Annual SPM Dashboard - Session 2: Leah Wardle (Social Performance Task Force)
Audio Recording
PowerPoint Presentation - Session 3: Compartamos, Mexico and Mibanco, Peru
Audio recording
PowerPoint presentation
Meeting notes
Dimension 3 - Design Products and Services that Meet Clients Needs and Preferences
- Session 1: Jennifer McDonald (Manager Savings, Women's World Banking) and Jude Anele (Head Direct Banking, Diamond Bank, Nigeria)
Audio Recording
PowerPoint Presentation
WWB case study on BETA Savings - Session 2: Claudia McKay (CGAP) and Leah Wardle (Social Performance Task Force)
Audio Recording
PowerPoint Presentation - Session 3: Grameen Koota (India) and MicroSave (India)
Audio recording
PowerPoint presentation
Meeting transcript
Case study on Grameen Koota
Highlights of the innovative products and practices presented by Grameen Koota
Dimension 4 - Treat Clients Responsibly
- Session 1: Roshaneh Zafar (Managing Director, Kashf Foundation, Pakistan)
Audio Recording
PowerPoint Presentation
Kashf Foundation Code of Consumer Protection
Kashf SPM Dashboard - December 2014
Kashf Annual Report 2013-2014 - Session 2: Gulshan Jumayeva (FINCA Azerbaijan) and Leah Wardle (Social Performance Task Force)
Audio Recording
PowerPoint presentation - Session 3: Partner (Bosnia) and Oikocredit
Audio recording
PowerPoint Presentation
Meeting notes
Dimension 5 - Treat Staff Responsibly
- Session 1: Natalia Sandler (VF AzerCredit, Azerbaijan)
Audio Recording
PowerPoint presentation - Session 2: Alia Fargat (Al Majmoua) and Leah Wardle (Social PErformance Task Force)
Audio Recording
PowerPoint Presentation - Session 3: Mwangi Githaiga (Kenya Women's Finance Trust) and Tahir Waqar (National Rural Support Programme, Pakistan)
Audio recording
PowerPoint Presentation
Dimension 6 - Balance Financial and Social Performance
- Session 1: Wesley Jordan (Chief Financial Officer, VisionFund Cambodia)
Audio Recording
PowerPoint presentation - Session 2: Christophe Bochatay (Triple Jump) and Leah Wardle (Social Performance Task Force)
Audio Recording
PowerPoint Presentation - Session 3: Emmanuelle Javoy (Planet Rating), Dina Pons (Incofin), and Lisa Sherk (Blue Orchard)
Audio recording
PowerPoint presentation - Session 3: Paul DiLeo and Anna Kanze (Grassroots Capital)
Audio recording
PowerPoint presentation