SPTF, in conjunction with its Responsible Inclusive Finance (RIF) Working Group, developed a framework that maps countries’ regulation to responsible inclusive finance issues. The framework is designed to help networks and financial service providers better engage with regulators on RIF issues, as well as to identify examples of how regulators can integrate such issues into regulation. While we only have these resources in English, we have kept them in Word form so you can more easily use Google Translate:

Key SPTF Resources on SPM in Regulation

SPTF Guidance document: Tips and Lessons Learnt on Outreach to Regulators in English  en français

Nicaragua’s regulator, CONAMI, builds its national microfinance law, its set of implementation guidelines for FSPs, and its monitoring of regulated institutions around the Universal Standards for SPM and the SPI4.

  • 2016: Executive Summary: Integration of SPM into Nicaragua’s Microfinance Regulation in English  en Español
  • 2016: Social outcomes indicators on which Nicaraguan regulator, CONAMI, requires reporting from its regulated financial service providers (FSPs) in English  en Español
  • 2020: Case study on how CONAMI integrates the principles of client protection and social performance into its five guidance documents on how to implement the national microfinance law as well as the government fund that incentives strong SPM. en Español

Other Resources on SPM in Regulation

Basel Committee on Banking Supervision's Guidance on the application of the Core principles for effective banking supervision to the regulation and supervision of institutions relevant to financial inclusion.

G20 High Level Principles on Financial Consumer Protection

Oikocredit Turning Client Focus into Commercial Success

World Bank Good Practices for Financial Consumer Protection

World Bank Global Financial Development Report 2014_Financial Inclusion

World Bank Global Financial Development Report 2014_Overview