CDC logoObjective

Many investors want to better understand opportunities in the FinTech space but do not have a roadmap for how to evaluate such investments for their risks and benefits to clients. Industry-wide standards exist for evaluating the consumer protection and social performance management (SPM) practices of traditional financial service providers and can be a starting point for Fintech providers as standards and guidelines are being adapted. In the meantime, investors are seeking answers to the questions:

  • During due diligence and monitoring of FinTech investments, how do we evaluate client protection risks?
  • How do we assess the value for the end consumer? 
  • What should they be looking for with different models (e.g. pay as you go, P2P, insurance)?

This webinar series, funded by CDC Group, is designed to help start answering these questions. Each webinar convenes field experts and investors to highlight key areas for client protection and includes ample time for discussion between experts and investors to understand how to evaluate risks. 


  • Webinar 1: Fintech Investments: Evaluating Risks and Value to Clients - Oct. 6, 2017
    In this introductory webinar, Alex Rizzi of the Smart Campaign outlined specific client protection risks posed by FinTech, and Pim Engels of FMO discussed how his organization is adapting its due diligence process for FinTech investments.

  • Webinar 2: Fintech Investments: Evaluating Repayment Capacity Analysis - Dec. 7, 2017
    In this webinar, Anup Singh of MicroSave and Rafe Mazer, a consumer protection expert who has worked with digital credit providers, discussed the risks associated with repayment capacity analysis and predatory marketing with respect to the sustainability and profitability of investments, as well as the impact on end-consumers.

  • Webinar 3: Fintech Investments: Evaluating Risks with Agent Network Management - 10 a.m. EDT on April 13, 2018
    In this webinar, Venkat Attaluri of MicroSave discussed the risks associated with agent network management, as well as the questions investors can ask about this risk during due diligence and monitoring of FinTech investments. 

Join the conversation

Understanding the FinTech space and its effects on end clients is a moving target. The technology and delivery methods change rapidly, as do the players. It is essential that global learning is shared among investors. A good deal of learning has already taken place, and there are many initiatives aimed at self-regulation. Those with investments in FinTech can share their expertise with the rest of the industry. The learning curve will be much shorter if investors compare notes, and potentially arrive at some shared criteria for FinTech due diligence/monitoring and potentially a client protection certification for FinTech providers. There are several avenues for investors to join this work:

  • Participate in this CDC-SPTF webinar series, which is open to investors only. To sign up, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Join the SPTF Social Investor Working Group, which is open to all social investors.
  • Participate in a working group to develop investor guidelines for responsible digital finance, hosted by IFC and Goodwell. The group aims to create practical and actionable guidelines for responsible digital finance that investors will self-subscribe to, (re)define, promote and implement. The group is only open to investors. To join, contact This email address is being protected from spambots. You need JavaScript enabled to view it.. SPTF is hosting two webinars in conjunction with the IFC to discuss the latter's work on the guidelines: 

                    - Webinar 1: IFC Guidelines for Investing in Responsible Digital Financial Serices - April 12, 2018

                    - Webinar 2: IFC's Due Diligence for DFS - 10 a.m. EDT on April 24, 2018
                      Webinars are open to investors only. For login details, please email Leticia Emme at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Join the Smart’s Campaign’s FinTech Community of Practice. The group is for FinTech companies only, but investors can nominate their FinTech portfolio partners, and the Smart Campaign will publish new tools and research that emerges over the next year. For more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it..